Privacy Policy laju77

1Introduction

This Privacy Policy explains in detail how Laju77, which operates the online gaming platform at laju77.win and the Laju77 mobile app ("Platform"), collects, uses, stores, discloses, and protects your personal information ("Personal Data").

Laju77 is committed to managing your Personal Data responsibly and transparently. We comply with applicable data protection requirements and uphold the following principles in all data processing:

• Fairness and Transparency — we process data fairly and transparently.
• Purpose Limitation — data is only collected for clearly stated purposes.
• Data Minimisation — only data that is strictly necessary is collected.
• Accuracy — we strive to keep your data accurate and up to date.
• Security — appropriate technical and organisational measures are taken to protect your data.

By using the Laju77 Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the Platform.

2Data We Collect

Laju77 collects various categories of Personal Data depending on how you interact with our Platform. Below is a summary of the types of data collected:

Data You Provide Directly: This includes all information you enter when registering an account, completing KYC forms, submitting identity verification documents, or when interacting with the Laju77 support team.

Automatically Collected Data: When you browse or use the Platform, our systems automatically record certain technical information such as IP address, device type, app version, and usage patterns. This data helps us detect suspicious activity and improve platform performance.

Data from Third Parties: In certain situations, Laju77 may receive your Personal Data from payment service providers, identity verification partners, or relevant authorities for legal compliance purposes.

3How We Use Your Data

Laju77 uses your Personal Data only for legitimate, clearly stated purposes. The following are the primary purposes of our data processing:

• Account Management: Creating, verifying, and managing your account, including the KYC process and required identity verification.
• Transaction Processing: Processing deposits, withdrawals, and all financial transactions related to your account safely and accurately.
• Service Provision: Providing access to all games and features on the laju77 platform, including the VIP programme and promotions you are eligible for.
• Security & Fraud Prevention: Detecting, investigating, and preventing any fraudulent activity, money laundering, or security breaches involving your account.
• Legal Compliance: Fulfilling our obligations under applicable laws and regulations, including reporting requirements to relevant authorities.
• Service Improvement: Analysing aggregated usage patterns to improve platform performance, enhance the user interface, and develop new features.
• Service Communications: Sending you important notifications regarding your account, transactions, policy changes, and relevant security information.
• Customer Support: Providing technical assistance and resolving queries or complaints submitted to the laju77 support team.

4Data Sharing

Laju77 does not sell or rent your Personal Data to any third party. However, where necessary in certain situations, we may share your data with the following parties:

• Payment Service Providers: Required financial information is shared with FPX, DuitNow, Touch 'n Go eWallet, GrabPay, and partner banks solely to process your transactions.
• Identity Verification Providers: KYC data is shared with trusted identity verification partners to authenticate your documents in accordance with compliance requirements.
• Game Providers: Required session information is shared with gaming software providers to ensure a smooth and secure gameplay experience.
• Authorities: When required by law, court order, or directive from a law enforcement agency, Laju77 will disclose the requested data to the relevant authorities.
• Consultants & Legal Advisors: In cases of legal disputes or audit requirements, data may be shared with our professional advisors who are bound by confidentiality obligations.

All third parties who receive your Personal Data from laju77 are bound by strict data protection agreements and are only permitted to use such data for the agreed purposes.

5Cookies & Tracking Technologies

The laju77 Platform uses cookies and similar tracking technologies to enhance your user experience and ensure session security. The following are the types of cookies we use:

• Essential Cookies: These cookies are required for core platform functions such as login authentication, session management, and security. They cannot be disabled without affecting platform functionality.
• Performance Cookies: These cookies help us understand how users interact with the platform through aggregated and anonymised usage data.
• Functional Cookies: These cookies store your preferences such as language, display settings, and other choices to deliver a more personalised experience.
• Analytics Cookies: We use internal analytics tools to monitor platform performance and identify areas that need improvement.

You can manage cookie settings through your web browser. However, disabling essential cookies may affect platform functionality and your gaming experience. Please refer to your browser's documentation for guidance on managing cookies.

6Data Security

Laju77 implements comprehensive technical and organisational security measures to protect your Personal Data from unauthorised access, disclosure, accidental alteration, or destruction.

Technical Measures Implemented:

• Data in transit is encrypted using 256-bit TLS/SSL protocols across all connections.
• Stored data is encrypted using industry-standard integrated encryption algorithms.
• Strict role-based access control (RBAC) — only staff who genuinely need access are permitted to view your data.
• Continuous 24/7 security monitoring with automated intrusion detection systems.
• Regular security testing including penetration testing by independent third parties.
• Two-factor authentication (2FA) for all staff access to systems containing sensitive data.

Organisational Measures Implemented:

• Mandatory data security training for all relevant laju77 staff.
• Information security policies updated regularly in line with the latest threat landscape.
• A clear incident response procedure is in place to address any data breach promptly.

7Data Storage & Deletion

Laju77 retains your Personal Data for as long as your account is active and for as long as required for the purposes stated in this Privacy Policy. Retention periods are also determined by applicable legal requirements.

• Active Account Data: Retained for the duration your account is active and for a specified period after account closure for compliance purposes.
• Financial Transaction Records: Retained for a minimum of 7 years after the transaction date in accordance with financial and anti-money laundering legal requirements.
• KYC Data: Retained for a minimum of 5 years after account closure or the date of the last transaction, whichever is later.
• Support Communication Logs: Retained for 3 years for reference and dispute resolution purposes.
• Technical Data & Logs: Retained for 12 months before being automatically deleted.

Once the designated retention period has expired, your data will be securely deleted or anonymised using verified deletion procedures. Anonymised data can no longer be linked back to you personally.

8Your Rights

As the owner of your Personal Data, you have the following rights regarding data held by laju77. All requests will be processed within 14 working days.

To submit any request regarding your data rights, contact the laju77 privacy team via in-platform live chat or email at [email protected]. We may require identity verification before processing your request to ensure data security.

9Children's Privacy

The laju77 Platform is exclusively for individuals aged 21 years and above. Laju77 does not intentionally collect, process, or store any Personal Data from individuals who are minors.

Should laju77 discover that Personal Data of an individual below the stipulated age limit has been collected without proper age verification, such data will be deleted immediately and the associated account will be closed. Parents or guardians who suspect their child has registered a laju77 account are encouraged to contact our support team immediately.

10Privacy Policy Changes

Laju77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or platform improvements.

When significant changes occur, Laju77 will:

• Displaying a clear notice on the platform's main page for at least 14 days before the changes take effect.
• Sending a notification to your registered email address summarising the key changes.
• Updating the "Last Updated" date shown at the top of this document.

Continued use of the laju77 Platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, you have the right to close your account before they take effect.

11Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your Personal Data by laju77, please contact us through the following channels:

• Live Chat: Available 24/7 directly within the laju77 platform — the fastest way to get an immediate response.
• Privacy Email: [email protected] — for enquiries related to personal data and user rights.
• General Support Email: [email protected] — for general enquiries related to your account and the platform.
• FAQ: Visit FAQ page us for answers to frequently asked questions about privacy and security.

The laju77 privacy team operates in both Malay and English, ready to assist you with any data protection enquiries in a timely manner.